Emily Mogden
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Articles
Recent activity by Emily Mogden-
How can I get a promo code to use against an order?
Where to find discount codes We'd suggest that you check out the website, as we often have really great promos running that you can benefit from. If it's a promo code that you're after - we send ou...
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Expired Discounts
Discounts Terms & Conditions: All offer codes are applied to the value of the order, excluding delivery costs, and are subject to our general Terms and Conditions. The offer code must be entered...
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Why are you offering 15% discount to Canadian customers?
If you're a Canadian customer shopping on ZenShop, you'll be requested to pay a standard Federal Sales Tax (GST) of 5%. For Ontario and the Atlantic provinces you will be requested to pay the Harmo...
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Login Trouble
You need to sign in to your account before you can shop with us or if you want to see or track your orders. If you receive a message that says your email address/password isn't recognized, please f...
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Sizing Chart
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Can you recommend a size?
You'll also see our Fit Assistant on some product pages - keep an eye out for the blue circle near the 'size' drop down menu. Our Fit Assistant will ask for information such as your height, age an...
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Where can I find your size guide?
We never want to send you something that doesn't fit properly and understand that sizing can sometimes differ between brands. Where is your size guide displayed? Just click on the 'size guide' butt...
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Will an item be back in stock?
Signing up for back-in-stock notifications Make sure you're opted into receiving push notifications from us. Click here to find out how push notifications work. Head to your saved items and tap 'N...
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What is your return policy?
Christmas Returns We’ve extended our returns policy for Christmas 2023. Orders placed from November 13, 2023 to December 18, 2023 can be returned up until January 15, 2024 for a full refund back to...
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I'm an International customer, how do I make a return?
We want to give you a hassle-free way to return anything, so you can return any item to us within 28 days of receiving your original order, including sale items __________________________________...