Emily Mogden
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Recent activity by Emily Mogden-
Where's my order?
1. Track your order All you need to do is log into 'My Account' and select the order you want to track.Click the 'Track Order' button to track your package. 2. Check the estimated delivery date You...
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I've received an incorrect item, what do I do?
We want to fix any issues with incorrect items straight away. If one of the items you received isn't what you ordered, please send it back to us and once inspected, we'll refund you as soon as it a...
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I'm missing something from my order, what should I do?
We're sorry there's an item missing from your order. Before contacting our Customer Care team, we recommend checking the following: We may have sent your items in separate packages so please check ...
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Which countries do you ship to internationally?
We ship to countries and territories worldwide offering Standard Shipping to all and Express Shipping where possible. To find out more information on the countries we ship to, the timescales avail...
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What shipping methods do you have for the US?
We know how important it is to receive your goods when you expect them, especially if you have ordered something for a specific occasion. We’ll send you a link to your tracking information once you...
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How do I purchase an E-Gift Card?
E-Gift Cards can be bought in a selection of local currencies including euros and dollars depending on what browse country flag you have selected in the top right corner of the page. To change you...
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How can I get a promo code to use against an order?
Where to find discount codes We'd suggest that you check out the website, as we often have really great promos running that you can benefit from. If it's a promo code that you're after - we send ou...
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Expired Discounts
Discounts Terms & Conditions: All offer codes are applied to the value of the order, excluding delivery costs, and are subject to our general Terms and Conditions. The offer code must be entered...
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Why are you offering 15% discount to Canadian customers?
If you're a Canadian customer shopping on ZenShop, you'll be requested to pay a standard Federal Sales Tax (GST) of 5%. For Ontario and the Atlantic provinces you will be requested to pay the Harmo...
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Login Trouble
You need to sign in to your account before you can shop with us or if you want to see or track your orders. If you receive a message that says your email address/password isn't recognized, please f...